bpex Frequently Asked
Questions Pakistan

The minimum deposit on bpex is Rs 500 PKR for JazzCash and EasyPaisa. For bank transfers via HBL, UBL, Meezan Bank, and Allied Bank, the minimum is Rs 1,000 PKR. USDT TRC20 deposits have a minimum equivalent of approximately Rs 1,000 PKR at the current exchange rate. Retail cash deposits through authorised agents also start from Rs 500 PKR. All minimums are clearly displayed at the cashier.

JazzCash deposits on bpex are processed instantly in most cases — your balance updates within seconds of payment confirmation. During peak hours or occasional network delays, crediting may take up to 5 minutes. If your JazzCash deposit has not appeared after 15 minutes, take a screenshot of your JazzCash transaction confirmation and contact bpex live chat support with the transaction reference number.

EasyPaisa withdrawals from bpex are typically processed within 1 to 4 hours after approval. The approval step itself usually takes under 30 minutes during business hours. Once approved, funds land in your EasyPaisa wallet almost immediately. Withdrawals requested late at night or on weekends may take slightly longer but are always completed within 24 hours. Ensure your EasyPaisa mobile number matches the one registered on your bpex account.

bpex does not charge any internal platform fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, HBL, or others — may apply their own transaction fees depending on your account type and the transfer method used. For USDT TRC20 withdrawals, standard blockchain network fees apply and are deducted from the transferred amount. We recommend checking your payment provider's current fee schedule.

As a general rule, bpex follows a same-source withdrawal policy — funds are returned to the same payment method used for deposit. This is a standard anti-fraud and anti-money-laundering requirement. If your original deposit method is no longer available (e.g., a closed JazzCash wallet), contact bpex support to go through a manual review process. Additional verification documents may be required in such cases.

bpex supports local bank transfers via HBL, UBL, Allied Bank, Meezan Bank, and SadaPay. Transfers are processed in PKR and typically take 2 to 8 hours on business days, though Meezan Bank and SadaPay instant transfers often credit within 30 minutes. To make a bank transfer deposit, select the option at the bpex cashier, copy the provided account details, and use your bank's mobile app to complete the transfer.

bpex offers a welcome bonus to newly registered and first-time depositing players. The exact bonus percentage and maximum amount are displayed on the bpex promotions page and may vary seasonally. Generally, the welcome offer includes a deposit match bonus credited to your account upon your first qualifying deposit. Always review the current terms on the promotions page before depositing, as welcome bonus structures can be updated.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before it converts to withdrawable cash. For example, a 20x wagering requirement on a Rs 2,000 bonus means you must place Rs 40,000 in total bets before withdrawing the bonus winnings. On bpex, sports bets and slot games typically contribute 100% towards wagering, while live casino games may contribute at a lower rate. Full details are in each bonus's terms.

Yes. All bpex bonuses carry an expiry period, which is stated in the individual bonus terms at the time of claiming. Typically, welcome and reload bonuses must have their wagering requirements completed within 7 to 30 days of the bonus being credited. Free spins, where offered, usually expire within 24 to 72 hours. Expired bonuses and any associated winnings are forfeited automatically. Set a calendar reminder when you claim a bonus to avoid this.

Yes. bpex operates a tiered loyalty programme that rewards consistent players with points earned on every real-money wager. Points accumulate and unlock higher loyalty tiers, each with progressively better rewards — including reload bonuses, cashback on losses, faster withdrawal processing, and dedicated VIP account management. Players in Karachi, Lahore, and other major cities who are frequent cricket bettors or slot players tend to progress through the tiers quickly.