Your privacy matters to bpex. This Privacy Policy explains exactly what personal data we collect when you use the bpex Platform, why we collect it, how we protect it, who we share it with, and what rights you have over your own information. We encourage every Pakistani player to read this document carefully before registering an account or making a deposit.
bpex ("the Company", "we", "us", "our") acts as the data controller in respect of all personal data collected through the bpex Platform. As data controller, bpex determines the purposes for which and the manner in which personal data is processed.
bpex is licensed under an internationally recognised gaming licence and is obligated to comply with the data protection and privacy provisions applicable under that licensing regime, as well as any applicable laws governing the handling of personal information for players accessing the Platform from Pakistan.
For all data-related enquiries, requests, and complaints, you may contact bpex's designated data protection point of contact at [email protected].
bpex collects several categories of personal data in the course of providing its services to players. The specific data collected depends on how you interact with the Platform. The table below provides a structured overview of the categories of data we collect and examples of each:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Yes — KYC |
| Contact Data | Email address, mobile number, residential address (city, province, postal code) | Yes — Registration |
| Financial Data | JazzCash/EasyPaisa account references, bank account details (HBL, UBL, Allied Bank), USDT wallet address, transaction history | Yes — Payments |
| Account Data | Username, account ID, login timestamps, session history, betting activity, game history, bonus usage | Yes — Platform |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution | Automatic |
| Usage Data | Pages visited, features used, search queries on the Platform, clickstream data, session duration | Automatic |
| Communications Data | Live chat transcripts, support ticket history, email correspondence, feedback submissions | When used |
| Verification Data | Copies of government-issued ID, proof of address documents, source-of-funds documentation | KYC/AML |
bpex collects your personal data through several channels and interactions:
bpex processes your personal data only where we have a lawful basis to do so. The following table summarises the primary purposes for which we process personal data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Registering and managing your bpex player account | Contractual necessity |
| Processing deposits and withdrawals via PKR payment methods | Contractual necessity |
| Verifying your identity and age (21+) under KYC obligations | Legal obligation |
| Detecting and preventing fraud, money laundering, and cheating | Legal obligation / Legitimate interests |
| Complying with gaming licence requirements and regulatory reporting | Legal obligation |
| Providing customer support and resolving disputes | Contractual necessity / Legitimate interests |
| Improving the Platform through analytics and usage data | Legitimate interests |
| Sending promotional offers and marketing communications | Consent (withdrawable at any time) |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interests |
bpex does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your data only in the following limited and controlled circumstances:
bpex retains personal data only for as long as necessary to fulfil the purposes outlined in this Policy, including compliance with applicable legal, regulatory, accounting, and reporting obligations.
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bpex's data destruction procedures.
bpex implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:
bpex uses cookies and similar tracking technologies on the Platform to provide essential functionality, improve user experience, and analyse usage patterns. The following types of cookies may be placed on your device when you visit bpex.pro:
These cookies are essential for the Platform to function. They include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing your ability to use bpex.
These cookies remember your preferences such as language settings, preferred deposit method, and responsible gaming limits you have set. They improve the convenience of your bpex experience.
These cookies collect aggregated, anonymised data about how players use the Platform — such as which pages are visited most frequently and where users encounter errors. This data helps bpex improve the Platform's design and performance.
You can manage or disable non-essential cookies through your browser's cookie settings. Please note that disabling certain cookies may affect the functionality of the bpex Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
bpex operates internationally and your personal data may be transferred to, stored, or processed in countries outside Pakistan. Where such transfers occur, bpex takes all reasonable steps to ensure that your data receives an equivalent level of protection to that which it would receive in Pakistan.
Safeguards applied to international transfers include contractual obligations imposed on recipient third parties through data processing agreements, and the use of service providers located in jurisdictions that maintain adequate data protection standards as recognised under bpex's gaming licence regime.
bpex respects your rights in relation to your personal data. Depending on the applicable laws governing your use of the Platform, you may have the following rights:
You may request a copy of all personal data bpex holds about you. We will respond within 30 days of a verified request.
If any personal data bpex holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
In certain circumstances, you may request that bpex delete your personal data. This right is subject to legal retention obligations under AML regulations.
You may request that bpex restrict the processing of your data in specific circumstances, such as while a dispute about accuracy is being resolved.
Where processing is based on consent or contract, you may request your data in a structured, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests at any time, including the right to opt out of direct marketing without providing any justification.
The bpex Platform is strictly intended for adults aged 21 years and above. bpex does not knowingly collect or process personal data from individuals under the age of 21. If bpex becomes aware that a player account has been created by or on behalf of an individual under the minimum age, the account will be immediately suspended, all funds will be handled in accordance with applicable regulations, and all personal data relating to that individual will be securely deleted.
If you believe a minor has accessed the bpex Platform or registered an account, please contact us immediately at [email protected] so that we can take appropriate action without delay.
bpex may send you promotional communications about bonuses, new game releases, PSL cricket betting offers, slot tournaments, and other platform updates. We will only send such communications where you have provided your consent to receive them.
You may withdraw your consent to marketing communications at any time by:
Please note that even if you opt out of marketing communications, bpex will continue to send you transactional and service-related communications that are necessary for the management of your account — such as deposit confirmations, withdrawal notifications, and security alerts. These are not marketing messages and cannot be disabled.
The bpex Platform may contain links to or integrations with third-party services, including payment gateways and game providers. This Privacy Policy applies solely to data processed by bpex directly. bpex is not responsible for the privacy practices of any third-party service providers, and you are encouraged to review their respective privacy policies.
Third-party game providers who supply content to the bpex Platform operate under their own privacy and data security frameworks, though they are contractually required by bpex to maintain data protection standards consistent with bpex's obligations under this Policy.
bpex reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we offer. When material changes are made, bpex will notify registered players by email and/or by posting a prominent notice on the Platform prior to the changes taking effect.
The date at the top of this Privacy Policy indicates when it was last updated. Continued use of the bpex Platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically.
If you have any questions, concerns, or complaints about how bpex handles your personal data, or if you wish to exercise any of your rights under this Policy, please contact us using the details below:
bpex is committed to resolving all privacy-related complaints internally within 14 business days. If you are not satisfied with our response, you may have the right to escalate your complaint to the data protection supervisory authority applicable under bpex's gaming licence jurisdiction. Details of the applicable supervisory authority are available from our support team upon request.
Privacy is not just a legal requirement at bpex — it is a core commitment to every Pakistani player on our Platform.
Every piece of data transmitted between your device and bpex is protected by TLS encryption. Your CNIC, payment details, and login credentials are never exposed in transit.
bpex will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used exclusively to operate and improve the bpex Platform for you.
Every purpose for which bpex collects your data is documented in this Policy with a clear legal basis. No hidden profiling, no undisclosed sharing — full transparency at every step.
As a licensed gaming operator, bpex is independently audited on its data protection practices. Our privacy obligations are enforceable under our gaming licence — not just internal policy.
Access, correct, export, or delete your data at any time. bpex makes it straightforward to exercise every privacy right — no legal jargon, no unnecessary delays.
PSL offers, slot tournaments, and bonus alerts only reach you if you want them. Opt out instantly from your account settings or any marketing email — no questions asked.
bpex is strictly for players aged 21 and above. Gambling involves financial risk and should be treated as entertainment, not a source of income. If you feel your gambling is becoming a problem, visit our Responsible Gaming page for tools, guidance, and support resources available to players across Pakistan.
bpex combines world-class cricket betting, 500+ slot games, and live casino tables with a genuine commitment to keeping your personal data safe. Join thousands of Pakistani players who trust bpex every day.